INSURANCE CALL CENTER

Total Calls: 810 Answered % : 52.59 % Answered Calls: 426 Unanswered Calls : 165 After Office Calls : 83 Abandon Calls : 136 .
# District Total Received Calls Answered Calls Unanswered Calls After Office Calls Abandon Calls Answered % Average Rings Average Talk Time Status
Attendance
cycle(16'th- 30'th )
Morning Late Evening Early
Reminder Alerts
cycle(16'th- 30'th )
TO APM DPM PD
Graph
1
 

East Godavari
   
106 74 6 10 16 92.50% 3 00:01:25 AVAILABLE
0 0
0 0 0 0
Graph
2
 

Guntur
     
102 58 17 3 24 77.33% 2 00:01:36 AVAILABLE
0 1
2 0 0 0
Graph
3
 

Anantapur
     
67 56 0 9 2 100.00% 2 00:01:08 AVAILABLE
0 0
0 0 0 0
Graph
4
 

Prakasam
     
197 52 69 12 64 42.98% 2 00:03:08 AVAILABLE
0 0
0 0 0 0
Graph
5
   

Krishna
     
59 42 8 3 6 84.00% 3 00:01:31 AVAILABLE
0 0
0 0 0 0
Graph
6
 

chitoor
     
51 37 0 11 3 100.00% 2 00:01:43 AVAILABLE
0 0
0 0 0 0
Graph
7
   

Kurnool
     
108 25 63 7 13 28.41% 3 00:03:31 AVAILABLE
0 0
0 0 0 0
Graph
8

West Godavari
     
35 25 2 4 4 92.59% 2 00:02:08 AVAILABLE
0 0
0 0 0 0
Graph
9
 

Kadapa
     
34 21 0 12 1 100.00% 2 00:01:47 AVAILABLE
0 0
0 0 0 0
Graph
10
 

Srikakulam
     
25 18 0 5 2 100.00% 2 00:02:33 AVAILABLE
0 0
0 0 0 0
Graph
11
 

Vishakapatnam
     
19 12 0 6 1 100.00% 2 00:01:21 AVAILABLE
0 1
2 0 0 0
Graph
12
   

Vizianagaram
     
7 6 0 1 0 100.00% 2 00:02:39 AVAILABLE
0 0
0 0 0 0
Graph
13
 

Nellore
     
0 0 0 0 0 0.00% 0 00:00:00 AVAILABLE
0 0
0 0 0 0
Graph